NCBA Insurance offers a comprehensive range of general insurance products designed to protect against various risks and unforeseen events. These products include motor insurance, which covers damages to vehicles and liabilities arising from accidents involving the insured vehicle, and home insurance, which protects against damages to the home and its contents due to events like fire, theft, or natural disasters.
Travel insurance is also available, offering protection against travel-related risks such as trip cancellations, lost luggage, and medical emergencies abroad. Additionally, property insurance covers commercial properties against risks like fire, theft, and natural disasters, while liability insurance protects against legal liabilities arising from injuries or damage caused to third parties. Marine insurance covers loss or damage to ships, cargo, and other maritime assets, and personal accident insurance provides financial
compensation in case of accidental injuries, disability, or death.
NCBA Insurance differentiates itself through several key strengths. It offers fast claim payments, supported by a strong capital adequacy ratio of over 300%, ensuring prompt and efficient settlements. With a global heritage from its time as AIG Kenya, NCBA Insurance brings over 50 years of experience and a strong market reputation. This legacy, combined with NCBA’s expansive network, allows for a broad range of products and services.
NCBA Insurance is also a market leader in complex insurance products, including cyber insurance, professional directors and officers (D&O) insurance, and professional indemnity (PI) insurance. NCBA Insurance is also a market leader in Travel Insurance. These specialized products address the evolving needs of businesses and individuals, providing comprehensive coverage against emerging risks.
To purchase a policy, the client needs to share specific information on the request, then we share a quotation based on the information provided. Once the client is agreeable with the quotation, we share a proposal form to be completed, and should be returned with the KYC (Know your customer) documents and payment for the cover to be effected.
Note: Each policy application process may vary.
Your current insurance policy will continue running , not affected by the rebrand, and will be updated upon renewal.
No. Your current insurance documents are still valid and will be updated upon renewal. However, if your contact information has changed you can share via Customercare.ncbainsurance@ncbagroup.com and we shall update our records.
Not at the moment, but in future, we will be introducing new products in our portfolio.
NCBA Insurance formerly AIG was fully acquired by NCBA Group PLC in July 2024, after AIG declared they wanted to exit the Kenyan Market. NCBA who had 33% shareholding then decided to get 100% shareholding hence re branding to NCBA Insurance.
No. The only change happening is a change in shareholding but there’s no change in the services we offer and what we are known for. New Name, Same Commitment, same reliable service.
IG stands for Insurance Group, reflecting a forward-looking vision with the potential to expand into life and other insurance portfolios in the future.
